Heuristic Redesign
Information Architecture

Design System

Study.com Case Study

Study.com is an online learning platform with six core product segments, including K-12, higher education, teacher certification, and corporate learning. Its diverse audience required a scalable design system to ensure consistency, improve usability, and streamline development across all segments

At a Glance...

Project Brief
Upon joining Study.com, the Design and Engineering teams were working with an outdated and inconsistent design system that hindered productivity. There were no reusable components, no clear documentation, and no templates to streamline design and development efforts. The lack of structure led to disjointed designs, inconsistent user interfaces, and inefficient collaboration between teams.

The design system overhaul began with icons and grew into a comprehensive, scalable system named Eureka, transforming workflows and significantly boosting efficiency across both Design and Engineering teams. The new system introduced components, clear guidelines, and streamlined handoffs, resulting in improved productivity, consistency, and collaboration.
The problem
The existing design system at Study.com was outdated and fragmented. Key issues included:
  • No reusable components or documented styles
  • Lack of templates
  • Inefficiency and inconsistency
  • Poor cross-team collaboration
the solution
The solution was a full overhaul of the design system, beginning with the creation of a consistent icon set and eventually expanding to a comprehensive system named Eureka. Improvements include:
  • Scalable components
  • Clear documentation and guideline
  • Design templates
  • Improved handoff process
The impact
Since the launch of Eureka, productivity across both the Design and Engineering teams has seen significant improvement. Key outcomes included:
  • 34% increase in design productivity
  • 37% improvement in engineering efficiency
  • More collaborative workflows
MY UX TOOL KIT
Accessibility
Atomic Design
Systems Thinking
Systems Design
Grid Systems
Tokens
Responsive Design
Iconography
Figma Component Libraries
Interaction Design
Developer Handoff
Project Management
MY ROLES
Systems Design | Strategic Design | UX Design
Timeline
July 2023 - August 2024
The Team
  • Product Designer: Florencia Hasson (me)
  • Senior Product Designer: Maddy Raff
  • Illustrator: Natasha Medeiros
  • Lead Engineer: Derek Closson

Systems at Play

Where We Began

Iconography
Designers were frustrated by the overwhelming number of icons at Study.com and the countless variations of the same ones. There was no consistency, and it was impossible to determine which icons were the correct version or size.

During Study.com's internal Hackathon, employees teamed up to create innovative projects in brand or AI. Our icon overhaul project won Best Brand Innovation and was later implemented across Design and Engineering to begin standardizing icons site-wide.

This video showcases our process and the decisions we made for the new icon system. It was also the presentation that earned us the winning title at Rockethon.
Material Design
Material Design was the best solution for our iconography system because it provided a comprehensive, well-documented framework that emphasized consistency, clarity, and scalability. Its structured approach to iconography ensured that all icons adhered to a unified grid, consistent padding, and clear visual hierarchy, addressing the inconsistencies that plagued our previous system.

Furthermore, adopting Material Design allowed us to leverage a widely recognized visual language, making our icons familiar and intuitive for users while streamlining collaboration between Design and Engineering teams. This foundation was instrumental in standardizing icons site-wide and setting the stage for a more cohesive design system.

Evaluating Our Existing "System"

Challenges
Our previous design system was extremely limited and poorly constructed. It lacked foundational considerations such as grids, spacing, and padding, making layouts inconsistent and difficult to align.

The system was not componentized, forcing designers to build from scratch or reuse outdated elements, which often led to inaccuracies and inefficiencies. Larger issues with accessibility and consistency further compounded the challenges, resulting in a disjointed user experience and time-consuming workflows.

See images for examples of the obstacles we faced.

The Process

Laying the foundations
Grids, padding, and spacing are some of the primary foundational units that ensure consistency, scalable designs, improve usability across devices, and streamline collaboration between designers and developers.
  • Layout Grids: Grids ensure consistent alignment and structure. For desktop, they manage complex layouts; for mobile, they prioritize readability on smaller screens.
  • Spacing and Padding: Previously, we used odd-numbered spacing units, which caused split-pixel issues and visually misaligned designs. With the new design system, we switched to even-numbered units (as seen below: 4px, 8px, etc.), simplifying alignment, improving consistency, and eliminating other layout issues.
  • Elevation: Shadows create depth and hierarchy, distinguishing interactive elements like buttons or modals on both desktop and mobile. Establishing a consistent drop shadow and turning it into a component fill, streamlined design processes and ensured consistency

Building Intentionally

Nested Components
The concept of designing atoms, molecules, and organisms comes from Atomic Design, a methodology that breaks interfaces into smaller, reusable components to create scalable and consistent systems.
  • Atoms are the building blocks, such as buttons, inputs, and text styles—basic elements that can’t be broken down further.
  • Molecules combine atoms into functional groups, like a search bar (input + button).
  • Organisms are more complex components made up of molecules and atoms, like a navigation bar or a card layout.This hierarchy is important because it promotes consistency, scalability, and efficiency.
  • Helper Text and Labels: Interactive components, such as input fields and buttons, were equipped with descriptive helper text and labels to guide users effectively.
  • Accessible Button Styles: Buttons were redesigned with higher contrast text and background colors, moving away from low-contrast styles that hindered visibility.These changes were pivotal in making the design system not only more user-friendly but also fully aligned with accessibility standards, improving the experience for a broader audience.
By designing from the smallest units upward, teams can ensure that components are reusable and cohesive across a system. It also enhances collaboration between design and development teams, as everyone works with a shared, structured framework. Ultimately, this approach saves time, reduces redundancy, and improves the overall quality of the user experience. Here area couple of examples of how Atomic Design was incorporated into our methodology while approaching designing new components:
Accessibility baked in
Accessibility was a core focus of our new design system, ensuring a more inclusive experience for all users. Key improvements included:
  • Improved Text and Background Colors: Text colors were updated from dark grey to true black, enhancing readability, while background colors shifted from light grey to shades closer to white for better contrast.
  • Icon and Text Pairing: Icons were paired with text to provide clearer context and support for users relying on assistive technologies.
  • Contrast Optimization: Colors were modified to meet stronger contrast ratios, ensuring legibility across all components, including buttons and links.
  • Helper Text and Labels: Interactive components, such as input fields and buttons, were equipped with descriptive helper text and labels to guide users effectively.
  • Accessible Button Styles: Buttons were redesigned with higher contrast text and background colors, moving away from low-contrast styles that hindered visibility.These changes were pivotal in making the design system not only more user-friendly but also fully aligned with accessibility standards, improving the experience for a broader audience.

Impact

the statistics
Convincing stakeholders to invest in a more extensive design system required demonstrating its potential to significantly boost productivity and efficiency. Key benefits included:
Increased Design Execution: Designers working with a system completed tasks
+34%
faster, improving overall output.
Improved Design-to-Development Efficiency: Collaborative design systems resulted in a
+50%
faster handoff and addressed.
Accelerated Development and Cost Savings: Development time was reduced by
-37%
    Tech costs dropped by 30%-35%, and design production time decreased by 27%, saving over 8,000 hours annually. Additionally, consistency improvements enhanced user trust, potentially increasing revenue by 23%. These measurable impacts validated the decision to prioritize a robust design system, demonstrating its value across teams and outcomes. The sources for these statistics shared with the company are found at: Toptal Designers and Zero Height.